It is common knowledge that document review can be one of the most expensive aspects of an eDiscovery project. This expense is often due to the ever-expanding volume of data and the complexity of electronic sources of information involved in each matter. Bringing the process in-house adds time and expenses that clients have not budgeted for or cannot staff quickly or appropriately. Working with an eDiscovery provider specializing in outsourced managed reviews can provide corporations and law firms with a solution while also providing better value and higher quality.
There are a variety of reasons why companies might be reluctant to outsource document review, including but not exclusive to:
- Case complexity
- Quality control and assurance
- Risks associated with confidential information
- Poor communication
Working with an experienced eDiscovery provider specializing in document review can help reduce costs, inaccuracies, and errors through excellent communication and standardized processes. It also allows in-house teams to focus on higher-level tasks and obligations while leveraging the experience and knowledge of external experts.
The most challenging aspect of document review is staffing the reviewers who have no conflicts and meet the hourly rates budgeted for the project. By utilizing a dependable service provider, corporations and law firms take advantage of optimized workflows—often over time—at a price point that is far less expensive.
A trusted managed review provider can scale managed review projects for matters of any size, making it possible for a single provider to manage the following:
- Flexible and scalable staffing,
- Pre-review work,
- Quality control,
- Project management, and
- Document production.
They will also have consultants and project managers with experience in early case assessment, analytics, and artificial intelligence (AI) to help find facts faster. These steps ensure that firms and corporations leverage a service provider’s knowledge while managing costs and freeing internal resources.
There are actual cost savings that come from combining the knowledge of subject matter experts with the assistance of AI. Completing Early Case Assessment (ECA) with AI reduces the total number of documents. As a result, the expense required examining them are immediately reduced. Reviewers can locate and produce responsive documents swiftly. It can accelerate the entire eDiscovery project, including the review, while lowering costs. If a project incorporates this two-pronged strategy, it may provide quality outcomes in a shorter timeframe and with a reduced team of reviewers.
Project Support and Consulting
The key to overall success when outsourcing document review is continuous, clear communication. Establishing that rapport from the beginning allows in-house teams to keep up-to-date and adapt, as necessary.
When working with an outsourced document review provider, request at the start of the project a meeting to discuss:
- Quality Control (QC) techniques
It creates a foundation with the provider and should be repeated throughout the project—making it possible to establish a playbook and budget for future projects.
Choosing an Outsourced Document Review Provider
We are aware of the problems corporations and law firms experience when attempting to create a streamlined, quality document review process. Our primary goal is to provide value for a reasonable cost. To provide clients with the most quality document review, we combine cutting-edge technology via the Accelerator process with industry-standard procedures and best practices for optimal results.
There is no question that a considerable number of eDiscovery service providers include managed document review as one of the services they provide. Here at LDM Global, document review serves as a critical concentration. Companies should choose a provider with knowledge and experience to give clients peace of mind knowing that their productions, document reviews, and data are in capable hands. At LDM Global, we have almost 30 years of experience providing legal services and tailoring solutions to each client’s needs.
So why not outsource your document review to a service provider?